Popular Inc. Puerto Rico in San Juan

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comments 5

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  Mike Olivas

  :: 30 September 2020 14:29:38

  By far the worst experience with a mortgage and personal account. very shady l! Avoid at all costs!

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  Orlando R.

  :: 20 August 2020 23:09:18

  On 8/20/20 I spoke to a Banco Popular representative, who was totally useless. I had an emergency I had to take care of, and I asked for a raise in my limit on ATM daily transactions to no avail. My account is in Puerto Rico. I now live in the United States. The nearest Banco Popular to me is 4 hours away one way. I am 79 years old and I can't drive 4 hours one way to use an ATM machine. I asked to speak to a supervisor and she told me she did not have the power to raise my limit even one dollar. I asked her if she was in charge. The woman said she was in charge. I said what was she in charge of. She did absolutely nothing for me. She basically had an empty title of supervisor. The company does not let them make any decisions. I needed $2,800.00 for an emergency in another country, and they would do nothing for me. I asked her to work with me and meet me somewhere in the middle or a third of the way. She said she would not raise my limit even for one day even a nickel. I told her this type of garbage doesn't happen in the United States. I have banked with Banco Popular for 20 years!!!!!! I have never asked them for anything, yet this is how they treat me. I am extremely angry that my money is being held hostage in Puerto Rico. I now have to beg my family members for money while having plenty of money in that pathetic Banco Popular account. Please please please do your self a favor spread the word. Banco Popular is the worst bank in the history of banking, I have had problems with them for years. This is the last straw. I will be closing this account, and they are not only going to lose a very angry customer after 20 years, but I will be going on ALL social media, Youtube, and word of mouth to warn people of the horrors you will go through if you accidentally choose this pathetic bank. PLEASE DO YOUR RESEARCH YOU WILL THANK ME A MILLION TIMES OVER. God bless

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  Swann Denton

  :: 29 June 2020 15:31:27

  The most difficult bank to do business with. I couldn’t get one customer service person to speak with. No matter what town I called in P.R. Worst customer service in history. I don’t think they have anyone answering any phone calls. It should be negative star.

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  Mr. Z

  :: 15 April 2019 09:43:39

  Very poor customer service, especially at the moment you need to validate your ticket. Employees were dumbfounded and confused at what to do. One employee told me that one always has to pay for the ticket, which was not true. Ended up paying for a ticket I didn't even need to pay for and had already been given 1 extra free hour at the bank. You're better off at any other bank.

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  SA00ll Telegram

  :: 04 August 2018 20:14:30

  What a garbage bank. This bank has been legally allowed so many conflicts of interest in Puerto Rico that it now may be solely responsible for the entire islands bankruptcy. Of course that is because of the laws passed over the years allowing the ridiculous operations going on here. The feds should shut this bank down before the cuts to peoples pensions by PROMESA