LIV Fitness Condado in San Juan

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comments 5

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  Santiago Toro

  :: 02 January 2018 18:52:53

  Wow, thanks for the head up reviews about the bad service. I am looking to enrole in a gym and this one won’t be it.

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  Tom Tomle

  :: 27 December 2017 09:58:25

  They will make your life a living hell when you try to cancel their contract. Customer service for membership is horrible!! During Maria lots of member try to cancled but still have to prove their change of address by the first bill with their name on it ( that would take 1 to 2 months after you move) then when shown the proof you will have to wait for 30 to 45 days to process it. If you cancel prior the end of your contract they will charge you 50% of the remaining months regardless of relocation bc of natural disaster. As for my wife's experience she have to go to a lawyer and get an affidavit to cancel her contract on March 2017. And the whole process took over 2 months even though she show them that she got accepted to new school, and a one way flight. As for me I'm moving on january and it also took me 2 months to cancled my contract and they made it very difficult. It was for work and I have shown them the signed documents. They still have me trouble and asked for 1 or 2 sources of my address change and bills w my name on it. How do I have a bill if I haven't move yet? Anyway we argued back and forth that my contract end on December and 1 months ahead notice is significant. To them it wasn't and still hold me for 2 months. For my friend today 12/27/18 they tried to charge her an over fee draft on her gift card (25$) and service fee (10$). I tried to tell them that it's a gift card she used bc she is an international student and don't have a SSN to open up a CC. And for gift card you can't reload additional money, just have to get new card. The reloadable one from supermax and Walgreen both required SSN. So the gift card by design doesn't have overdraft fee. Bc it is protected and let you only use the balance of what it have or else it will just decline the charge. As a note the 80$ month to month is actually 3 month contract. And yes you are subjected to the same head aches when canceling. They automatically enrolled you. You have 30 to tell them to cancled it and they will take 30 to 45 days (sweet time for a small gym). We are consumer and have many options in gym, but this is the worst by far. It's all about relationship. I got a choice of going to a 10$ planet fitness gym for their free weight or pay for the 80$+ gym. The $ for most doesn't matter they care about if cleanliness, crowd size and mostly an atmosphere that include good customer service even w the membership end. They got me, I hope they don't get you so I'm writing This lengthy review to save you from headaches. 9

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  Luis Daniel Guzman Hernandez

  :: 10 August 2017 07:57:15

  Es un excelente lugar para hacer ejercicios!!!

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  Christian Reeves

  :: 13 June 2017 13:21:41

  I really like this gym. Just started and been in 5 times. Always friendly and clean. It can get very busy from 5:30 PM to 7 PM. If you can go during off hours, you'll have a good experience. If during peak hours, it's tough.

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  Gustavo Pabón Rico

  :: 02 June 2017 08:04:54

  Buen espacio.