The Ritz-Carlton, San Juan in Carolina

🕗 opening times

comments 5

• es

  Marcelino Freixas

  :: 10 May 2018 12:35:29

  La HISTORIA del ..... RITZ -- CARLTON San JUAN Hotel . La AMISTAD y el buen SABOR es la ESENCIA del Placer que siempre perdura en el TIEMPO Gràcias marcel

• 

  Karima Khalil

  :: 22 March 2018 16:01:41

  Excelente la playa esta en la partes de atras del hotel y sus restaurantes comida deliciosa espectacular... si te quieres relajar es perfecto.

• 

  Alfredo Medina

  :: 09 March 2018 20:16:11

  One of the cleanest hotels I have been. in the tropics and I did not see an insect or cockroaches inside the property like I saw in 5 star hotel room. we always check the room,bed especially for bedbug. if I see an ant I leave. good job guys! especially all the workers and the pool area were all very friendly

• 

  tenzin yeshi

  :: 03 January 2018 11:30:00

  Okay guys, read this carefully. I was in San Juan during the 2017 hurricane season with my entire family. We were 8 adults and a baby. The hotel is beautiful and welcoming. San Juan was sunny and warm, we enjoyed the hotel pools and the beach. In just two days, our trip took a turn. A hurricane Irma was gaining its strength and speed, and we couldn’t get flights going out of the island. Our hotel manager, this graceful calm lady, went way beyond her ways to ensure our safety. She moved all the guests to the safer side of the hotel, where the windows were double soundproofed for the nearby airport. She had sand bags reinforce every door and gate. She made that giant hotel into a fortress! Literally a fortress, nothing could penetrate its walls. Most of the staff had to leave to be with their family. But the ones who stayed behind, were all super nice and helpful. We had water, electricity, food, and a sense of community sticking together. A resident chef went way beyond and even made us a birthday cake to celebrate my baby nieces birthday! We were on our way back to New York before the next two hurricanes that wrecked the island. We took the earliest flight because, we had to get the f out of there. The airport had no electricity, it’s a hot and humid and no water! People have been there waiting to get out of there for days. Other passengers on the flight had horrible stories. They did not have food, water, or electricity. And the sound of that hurricane wind crashing trees and roofs haunted them. But I did not hear anything at all. Those windows were sound proof, they could very well be bulletproof. Lol. Bottom line is this hotel is equipped to survive and ensure safety in any situation. If you were stuck on an island and there is a hurricane on its way to destroy the entire island, you would want to be staying here. And besides the bar is gorgeous and makes a sick grey hound!

• 

  Jovonna Grayson

  :: 02 January 2018 18:54:18

  I visited Ritz Carlton for my birthday in February 2017, and I cannot say enough about this beautiful hotel! Upon check-in I was greeted with the most delicious cocktail and when they found out that I was visiting for my birthday, I received another complimentary treat. I felt so special. I stayed in a pool facing suite with a balcony and I loved sitting out there at night, or really early in the morning. There is a fitness center and fitness classes! It was so nice to be able to stay in shape while on vacation, and to meet and interact with different people in the fitness classes. The beach is beautiful. You have the option of remaining on the property, or walking through the magic door leading to the beach. When my friends arrived we walked around the area and took the hop on hop off bus to Old San Juan. I enjoyed learning about the history of the island and trying some local cuisine. I can’t end this post without mentioning the Photography Concierge! I could not believe that they had a free onsite photographer available to all the guests. Although there was no sitting free, there is obviously a fee for the photos. But I found the packages to be very reasonable. The photographer was professional, creative, friendly, and extremely talented. I was so pleased with how the photos came out. And having Ritz Carlton San Juan as the backdrop was just icing on the cake! If I could give this place 10 stars, I would!