Sears Centro Automotriz i San Juan

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kommentar 5

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  Gabriel Claudio

  :: 22 July 2017 13:48:44

  I usually don't take time out to write reviews. But in the hopes of being an agent of change, I'm doing so now. I usually expect the low end of the customer service stick when dealing with big store car business. This one has been a consistently bad experience, long wait times(2hr+) for even the most rudimentary service. And that's from the car's perspective,as a customer I was basically threatened that my wait time would be longer if I inquired. My mom was treated as an idiot when she came in, even though she probably has more schooling than half the staff. Please take your chances and go someplace else. Or you might find yourself writing a review.

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  Carlos Mergal

  :: 08 July 2017 20:15:40

  Great service and good prices for automobile services.

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  Cristina Colon

  :: 16 June 2017 10:08:17

  Terrible service and extremely prejudice especially to our US military forces. My boyfriend and his colleague who were in their uniforms had to get a new car battery & decided to go to Sears on their lunch breaks. Unfortunately, the whole staff at Sears were extremely rude to them. They refused to speak to them in English even though they knew how to as they would respond to all their questions in Spanish making it extremely difficult for them to request something that should've only taken a few minutes to do. Furthermore, they would role theirs eyes and the lady at the checkout counter make snide comments under her breath to make them feel uncomfortable. As a Puerto Rican woman born and raised on the island I am ashamed of the behavior that my fellow Puerto Rican's showed these men who work every day to protect our island & its security. Furthermore, for an American company to hire employees who don't want to speak English on a bilingual island is beyond me. If you are a military member, veteran, or mainland American I strongly urge you to boycott Sears seeing how they don't respect you. Y para los que no "entienden inglés," lo digo en español, no hay excusa por el racismo no importa la idioma que hablas o de dónde vengas. Si eres militar que defiende a PR, veterano o alguien de los Estados Unidos por favor no vayan a Sears que no te van a tratar con el respeto y dignidad que mereces.

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  Mainon Schwartz

  :: 15 March 2017 20:33:17

  Fast service, clean waiting area, slightly crappy vending machines.

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  deeze03

  :: 31 January 2017 08:29:41

  They do a good oil change. Seem to overbook sometimes though.