Paperwork issues with incorrect information straight from there office. U go get your truck then they won't let you out the gate. Because Why!! Someone is to lazy to do their job. Like inputting the correct trailer zipu # Corresponding to its trailer number. An if u have problems there's a room called trouble you have to use to get it straightened out.
They need people in the office next to the exit gates to work on paperwork.
Instead of having drivers wait hours to correct paperwork.